Terms and Conditions

 
Terms and Conditions of Sale

Sun Baby are the exclusive Southern African distributors for TAGGIES™.  TAGGIES™ are amongst the best selling gifts for babies and toddlers in the UK and US. Each TAGGIES™ comfort blanket, toy, pillow or book is edged with satin ribbons in different colours and textures that little fingers find irresistible.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 working days and delivery confirmed by way of an order number.

Return and Refunds Policy
The provision of goods and services by Sun Baby is subject to availability.  In cases of unavailability, Sun Baby will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy Policy
Sun Baby shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Sun Baby bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Sun Baby by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy. 

Customer Details Separate From Card Details
Customer details will be stored by Sun Baby separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility
Sun Baby takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and Sun Baby chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, P.O. Box 785247, Sandton, 2146.

Variation
Sun Baby may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by Sun Advisory (Pty) Ltd based in South Africa trading as Sun Baby and with registration number 2000/022449/07 represented by K Sundersingh.

Export Restriction
The offering on this website is available to the Southern African region only, including South Africa, Botswana, Namibia, Zimbabwe, Mozambique, Lesotho and Swaziland.

Sun Baby Contact Details
Telephonic Support: 083-600-3015 | Email Support: preena@sunadvisory.co.za